I'm new to Mike Morgue... where do I start?
Welcome… You are in the right place! Necromorphosis #1 is the first chapter in the epic MIKE MORGUE story line!!
Last updated: September 12, 2024 12:05
Can Brian Pulido SIGN my reward items?
Yes! Brian will offer his signature on select reward items (books, prints, and Metallicards) for a nominal ‘per-item’ FEE.
You may make your signature selections during your post-campaign backer survey, sent out by BackerKit.com.
Please Note: If, during your backer survey, you select “SIGNED” on a metallicard set, please understand that only ONE metallicard per set will be signed. Thanks!
Last updated: October 15, 2024 10:40
Can you send my books to CGC for grading?
As of mid-2022, Coffin Comics no longer offers CGC grading services due to capacity. We truly apologize for the inconvenience!
If you do wish to get your books graded by CGC, we recommend selecting UNSIGNED copies during your backer survey so that you can later acquire witnessed creator signatures at signings and trade shows prior to grading. Then, you can send your submissions to CGC through your own CGC account or through an authorized facilitator.
Last updated: September 12, 2024 12:05
Can I add more items to my existing pledge?
Yes! Many of the reward items offered during the Necromorphosis Kickstarter campaign are also available as add-ons here in BackerKit!
Last updated: October 15, 2024 10:40
I pledged for a digital reward. How and when will it be available?
All digital rewards will be distributed to backers during the same month we are fulfilling the physical rewards. We will notify all backers via the campaign UPDATES page, as we draw closer to the exact delivery date. Currently projected for February 2025.
Last updated: September 12, 2024 12:05
How and when will I be billed for my balance in BackerKit?
If you purchased add-ons in BackerKit or otherwise have a balance due in BackerKit, your credit/debit card or PayPal info will be collected during your backer survey.
If you’re paying in BackerKit by credit or debit card, please be advised that we will bill cards starting Friday, November 8 at 5:00PM MST/Arizona (7:00PM EDT). If you use PayPal to pay your balance, please note that your PayPal account will be billed at the time of the transaction.
Last updated: October 15, 2024 10:41
When will my rewards ship?
If all goes to plan, we’ll be fulfilling all Necromorphosis rewards in February 2025. If anything changes, we’ll keep everyone in the loop, via the campaign’s UPDATES page!
Last updated: September 12, 2024 12:06
How will my rewards ship and how will they be packaged?
We ship via USPS and FedEx. If you have a carrier preference, please contact Moonshine Mel via [email protected], so she can make a note of it!
Keep in mind that international shipments may incur duties/taxes/import fees that are the responsibility of the customer. We appreciate your understanding!
In terms of packaging, we go through great lengths to uphold the very best shipping and handling procedures in the industry. We use boxes all rated at 200 pound or better burst strength.
Your items will be securely packaged so that they don’t shift during transit. Any of our past customers or backers will be able to tell you how much we care about these things!
Last updated: September 12, 2024 12:05
How much will I be charged for shipping?
Shipping is FREE to backers residing in the United States.
If you’re an international backer, there will be a shipping fee added to your pledge amount, which will vary depending on the reward you select and where you live.
Keep in mind that international shipments may incur duties/taxes/import fees that are the responsibility of the customer. We appreciate your understanding!
Last updated: September 12, 2024 12:05
Current Estimated Shipping Date: February 2024
Last Updated At: 10/15/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
RETURNS & EXCHANGES: To process a return or exchange, any damaged, missing, and/or inaccurate items in your order must be reported to us within 7 business days of delivery to the original address printed on your order packing slip. We appreciate your understanding!